7 Hayward Navigator Troubleshooting (Update Guide 2023)

Hayward is one of the renoted pool cleaners manufacturers. Their recent product, Hayward Navigator pool cleaner, is one of the most successful pools clean, perhaps one of the best suction pool cleaner.

And, I already explained all about Hayward Navigator Pro including its features that standing it out, and the drawbacks holding it back. But some of you may have faced other issue which I didn’t mention on that review. Simply because they are not product flaws instead some little assembling issues. 

However, in this article, you with me are going to address those issues. So, without stretching the introduction any longer, let’s direct move on to the problem and solution part.

Top 7 Tips For Hayward Navigator Troubleshooting

1. Why is my Hayward Navigator not moving?

Solution: Hayward Navigator Pro depends on numerous factors to operate properly.

First, Chake if there’s enough water flow past the turbine. To do that, use the vacuum gauge adaptor or flow gauge to calculate the vacuum in the cleaner hose.  The vacuum per section of the hose should be 1″.

Second, look if the small shoes are worn out or if it is able to grip the pool surface. Make use they are not worn out and the pool is not extremely slippery because of the algae. Also, ensure you have the correct shoes according to your pool surface as they differ from pool to pool.

Third, find out if debris, rock, or anything stuck inside the cleaner. To do that, disable the cleaner. Dislodge any inter debris and re-assemble again. But, don’t do it by yourself if you don’t have enough technical knowledge. Ask for help from anyone.

There are other issues like the parts in the drive train cloud be wear out. For that, I’ll recommend you to contract your Hayword Authorized dealer for repair or contact a technician for that as they’ll take troll out of you if you try to fix them on your own.

2. Why my Hayward Navigator going in a circle/ in one direction?

Solution: This problem sure to depend on obstruction in the connection of the hose. To solve this:

First, Thoroughly look at the hose to find any knots or kinks at the hose. They might not be visible yet but there are chances for them to show sooner or later.

Second, Check the cord or the throat. This problem could cause by having a potential blockage in either of them.

Third, You should also check the return which may allow too much water to get to the cleaner. And, you might need to change the rear tension flap as too much tension cloud be the reason of your problem. Lastly, make sure the wings and shoes are properly installed. 

3. Why my cleaner is moving so slowly or so fast?

Solution: If the cleaner can’t clean your pool because it’s moving too slow, then there may be a blockage or the shoes and wings wear out. To fix this,

First, You need to the debris and dirt accumulate inside the turbine or vacuum chamber.

Second, remove the hose from the skimmer. look for any blockages inside the clean them if you find any.

Third, Check if the shoes and wings are worn out. If they do, replace them with new ones. Remember to set the correct order and match it with your pool type.

4. Why is my pool cleaner not staying at the bottom of my pool?

Hayward Navigator Troubleshooting

Solution: The Hayward navigator pool cleaner is heavier than water. So, it should not float. Follow the steps to solve this problem.

First, Make sure all the air has removed from the cleaner head and hoses while assembling.

Second, The hose should able to extend in two full sections to pass the farthest point in the pool.

Third, Measure the vacuum in the hose using a gauge adaptor or flow gauge. The ideal vacuum per section is 1″. Four, Check if the return line(s) are affecting the cleaner or the hoses. If it is, take the necessary steps. like.

If air is returning to the pool through return lines, you will notice air bubbles around the head and hoses. First, release the bubbles from the hoses and find the source of air leaking to correct it. Your problem most like is solved by solving the air bubble issue.

5. Why my cleaner is twisting and tangling?

Solution: The main of twisting is maybe the cleaning is moving in one direction. Solve moving in one direction issue and you will find this problem to solve. For the cleaner continues tangling, follow the steps,

First, learn to store the hoses properly. If you fail to wind the hoses properly, they start getting tangle while using.

Second, before using the cleaner, lay the hoses on the ground and stretch them out. 

Third, the reason of tangling could be stiffness. So, often laid the hoses straightening and bake them in the sun.

Four, another cause of hose tangling is the hose’s length is longer than your pool size. Then, the additional hose tangles up while cleaning.

6. Why does my pool cleaner get stuck in corners or steps?

Solution: To solve this problem.

First, Check if the hoses are too short. The hose extends two sections should pass the farthest point in your pool.

Second, Make sure the return lines are not affecting the cleaner or hoses in their operation.

Third, measure the vacuum in the cleaner hoses. Correct the setting following the manual. 

Fourth, Check the wings, shoes, and flaps. If they wear out, change them.

Firth, Check the flap adjuster and move it to a preferable position.

7. Why is my pool cleaner not climbing walls?

If the navigator has stopped climbing walls, there could be a problem with the cleaning pattern or the cleaning speed. So, to solve this,

First, Make sure the cleaner is cleaning pattern is current. Making some adjustments will allow the cleaner to make a better approach to the wall.

Second, the speed of the cleaner can also cause the cleaner to fail climbing walls. It needs a great deal of traction and suction to climb walls. If the cleaner is moving slow, then it will fail to provide proper traction.

Third, Be sure there is not leak or suction loss in the hose connector of the cleaner. Also, make sure the hose is not coming in the way of the climbing wall.

Final Verdict

Hayward Navigator is well known for its collecting debris and dirt with SmartDrive technology which allows it to navigate precisely. Despite some shortcomings, this cleaner is greatly appreciated by users for its competency in speed cleaning and high coverage.

In this Hayward Navigator Troubleshooting, I have solved the 7 most common problems with Hayward. In some cases, you need to perform some technical issues. If you don’t feel confident doing all by yourself, ask for help from your friend or someone expert in this field. That being said, Happy Troubleshooting!